Refund policy
Refund & Return Policy
Effective Date: July 25, 2026
At DXB Premium Deals, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
- Items may be returned within 30 days of the delivery date.
- Returned items must be unused, in their original condition, and in their original packaging.
- Proof of purchase or order confirmation is required for all returns.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Clearance or final sale items
- Products damaged due to misuse or improper handling
Refunds
Once your returned item has been received and inspected, we'll notify you of the status of your refund.
- Approved refunds will be issued to your original payment method within 5–10 business days.
- Original shipping charges are non-refundable unless the return is due to our error or a defective product.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We'll arrange a replacement or refund as quickly as possible.
Contact Us
If you have any questions about returns or refunds, please contact us:
DXB Premium Deals
Email: info@dxbpremiumdeals.com