Refund policy

Refund & Return Policy

Effective Date: July 25, 2026

At DXB Premium Deals, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

  • Items may be returned within 30 days of the delivery date.
  • Returned items must be unused, in their original condition, and in their original packaging.
  • Proof of purchase or order confirmation is required for all returns.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Clearance or final sale items
  • Products damaged due to misuse or improper handling

Refunds

Once your returned item has been received and inspected, we'll notify you of the status of your refund.

  • Approved refunds will be issued to your original payment method within 5–10 business days.
  • Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We'll arrange a replacement or refund as quickly as possible.

Contact Us

If you have any questions about returns or refunds, please contact us:

DXB Premium Deals
Email: info@dxbpremiumdeals.com